Legal
Privacy Policy
How RZNATION uses and protects account, order, and support information.
Information We Collect
We collect account information you provide directly (username, email, full name), transaction records for licenses and balance top-ups, and support ticket content including any attachments you submit.
How We Use Your Information
We use your information to operate your account, deliver licenses, process payments, respond to support requests, and maintain the security of our systems.
Data Sharing and Disclosure
We do not sell your personal information. We share data only with the payment processor required to complete a transaction, or when required by law.
Cookies and Tracking
We use a session cookie to keep you signed in. See our Cookies policy for the full breakdown of what we set and why.
Data Security
Passwords are stored using industry-standard hashing. Access to account and payment data is restricted to systems that need it to operate the service.
Data Retention
We retain account and transaction records for as long as your account is active, and as needed to meet legal and accounting obligations afterward.
Refund Policy
We do not offer refunds. All purchases are final under our strict no-refund policy — see the FAQ for details before buying.
Third-Party Links
Our site may link to third-party services (such as Discord). We aren't responsible for the privacy practices of sites we don't operate.
Children's Privacy
RZNATION is not directed at children under 13, and we do not knowingly collect information from them.
Your Rights
You can review and update your account information at any time from Account Settings, or contact us to request a copy or deletion of your data.
Third Parties
We rely on a small number of infrastructure and payment providers to operate the service; we require them to protect your data appropriately.
Contact Us
Questions about this policy can be sent to support@quantumaim.shop.